Effective Date: 13^th Jan 2026

 

1. Processing Time

• Orders are typically processed within 1–3 business days.
• Orders placed on weekends or public holidays will be processed the next business day.

 

2. Shipping Methods

• We ship via trusted local and international courier services.
• Tracking numbers will be provided when available.

 

3. Shipping Fees

• Shipping fees are calculated at checkout based on location and order size.
• International customers are responsible for customs duties, taxes, or import fees.

 

4. Risk of Loss

Once the order is handed over to the courier, Axes & Hexes is not responsible for delays, loss, or damage caused by the shipping carrier.

 

5. Incorrect Address

Please ensure your shipping address is accurate. Axes & Hexes is not responsible for orders shipped to incorrect addresses provided by the customer.