Effective Date: 13^th Jan 2026

 

Welcome to Axes & Hexes. These Terms of Service outline the guidelines for using our website, products, and services. By accessing our site or placing an order, you acknowledge that you have read, understood, and agreed to these terms.

If you have any questions or concerns about these terms, we encourage you to contact us before continuing to use our services.

 

1. General Use

Axes & Hexes provides an online platform for the sale of trading cards, collectibles, and related products. You agree to use our website in a lawful manner and not engage in activities that may harm the website, our operations, or other users.

From time to time, certain products or services may be subject to additional terms, conditions, guidelines, or policies (“Supplemental Terms”). These Supplemental Terms will be made available where applicable and will form part of your agreement with us when you choose to use or purchase those products or services. In the event of any inconsistency between these Terms of Service and the Supplemental Terms, the Supplemental Terms will apply to the extent of that inconsistency.

We reserve the right to restrict or terminate access to our services if misuse, abuse, or policy violations are identified.

 

2. Accounts & Eligibility

• You may be required to create an account to access certain features.
• You are responsible for maintaining the confidentiality of your account information.
• Axes & Hexes is not responsible for unauthorized account activity resulting from your failure to secure your login credentials.

 

3. Product Listings & Condition Standards

• All products are listed and described to the best of our knowledge.
• Trading card conditions are assessed using widely accepted industry standards.
• Minor variations such as centering, print lines, factory imperfections, or packaging differences are considered normal unless explicitly stated otherwise.
• Images shown may be stock images unless specified.

 

4. Pricing & Availability

• Prices are listed in Malaysian Ringgit and may change without prior notice.
• Inventory availability is not guaranteed until payment is completed.
• In the event of pricing errors or inventory discrepancies, Axes & Hexes reserves the right to cancel or adjust orders before shipment.

 

5. Orders & Payment

• Orders are considered confirmed only after full payment is successfully processed.
• We reserve the right to cancel or refuse orders for reasons including payment issues, suspected fraud, or policy violations.
• Payment processing is handled by third-party providers, and Axes & Hexes does not store full payment details.

 

6. Shipping & Risk of Loss

• Orders are shipped according to our Shipping Policy.
• Risk of loss transfers to the customer once the order is handed over to the shipping carrier.
• Axes & Hexes is not responsible for delays, losses, or damage caused by courier services.

 

7. Returns, Refunds & Cancellations

• All sales are final unless otherwise stated in our Return & Refund Policy.
• Returns are accepted only for incorrect or significantly damaged items, subjects to review.
• Requests must be submitted within the timeframe specified in the Return & Refund Policy.

 

8. Promotions & Store Credit

• Promotional offers are subject to availability and may be modified or discontinued at any time.
• Store credit, gift cards, or promotional credits are non-transferable and non-refundable unless required by law.

 

9. Intellectual Property

All website content, including logos, images, text, product descriptions, and branding, is the intellectual property of Axes & Hexes or its licensors.

Unauthorized use, reproduction, or distribution is prohibited.

 

10. Third-Party Links

Our website may contain links to third-party websites. Axes & Hexes is not responsible for the content, policies, or practices of external sites.

 

11. Limitation of Liability

Axes & Hexes is not liable for indirect, incidental, or consequential damage arising from the use of our website or products, including but not limited to loss of value, delays, or collector market fluctuations.

 

12. Indemnification

You agree to indemnify and hold harmless Axes & Hexes from claims, losses, damages, or expenses arising from your violation of these Terms of Service or misuse of the website.

 

13. Modifications to Terms

Axes & Hexes may update these Terms of Service from time to time. Updates will be effective upon posting on the website. Continued use of our services constitutes acceptance of the revised terms.

 

14. Governing Principles

These Terms are intended to be interpreted in a fair, reasonable, and commercially practical manner, consistent with standard e-commerce and collectibles industry practices.

 

15. Contact Information

For questions regarding these Terms of Service, please contact:

 

Axes & Hexes

✉ Email: admin@axesandhexes.com

Website: www.axesandhexes.com